Shipping & Returns


If you would like to return a product or an order please sent it along with the products to: INA MAKA a brand of LIGHT INSIDE GmbH Landstrasse 24 6911 Lochau am Bodensee/Lake Constance Austria If you have any questions, please contact us at

Returns are subject to a fee. Once the return request is approved, you will receive an email with further information.

When your return arrives at our warehouse, it will be checked first.

Once the return has been checked and accepted, you will be refunded to the original payment method used within 14 business days.

Items must be in original condition.

The items must be in the original packaging.

Upon completion of the entire return process, you will be refunded within 14 business days to the original payment method used.

*Please note: if your return does not meet our return policy, we will notify you via email and return the item to you.


Approximate shipping times for each country.

Shipping: 2-5 working days E.U.
Shipping overseas: 4-7 working days

Zone 1
Austria, Germany
€10 Shipping is free over €200

Zone 2
Switzerland, Belgium, Denmark, France, Luxembourg, Netherlands, Finland, Greece, Ireland, Portugal, Sweden, Spain, Great Britain, Italy, Poland
€ 20 Shipping is free over €250